Refund and Returns Policy

At SATORA.shop, we want you to be happy with your order.

Returns

You can request a return within 3 days of receiving your product.

To be accepted for return:

  • The product must be unused and in its original condition.
  • The product should be in its original packaging.
  • Please provide your order details or proof of purchase.

Damaged or Wrong Product

If you receive a damaged, wrong, or defective product, please contact us as soon as possible. We will review the issue and guide you through the return process.

Refunds

After we receive and check the returned product, we will confirm whether it is eligible for a refund.

Return Shipping

The customer may be responsible for the return shipping cost unless the product was sent wrong, damaged, or defective by SATORA.

How to Contact Us

For any return or refund request, please contact us:

WhatsApp: +92 3258025326
Email: satorahelp.shop@gmail.com

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